Depart of Labour: UIF Claims – Client Service Officer Vacancy 2025

UIF Claims Officer: Paymaster (x37 Posts)
Remuneration: R269 499 per annum
Centre:

  • Jane Furse Ref No: HR4/4/6/36 (X1 Post)
  • Burgersfort Satellite Office Ref No: HR4/4/6/37 (X2 Posts)
  • Lebowakgomo Ref No: HR4/4/6/38 (X2 Posts)
  • Lephalale Ref No: HR4/4/6/39 (X2 posts)
  • Thabazimbi Satellite Office Ref No: HR4/4/6/40 (X2 Posts)
  • Makhado Ref No: HR4/4/6/41 (X2 Posts)
  • Musina Satellite Office Ref No: HR4/4/6/42 (X2 Posts)
  • Modimolle Ref No: HR4/4/6/43 (X2 Posts)
  • Warmbath Satellite Office Ref No: HR4/4/6/44 (X2 Posts)
  • Mokopane Ref No: HR4/4/6/45 (X2 Posts)
  • Mookgopong Satellite Office Ref No: HR4/4/6/46 (X2 Posts)
  • Phalaborwa Ref No: HR4/4/6/47 (X2 Posts)
  • Hoedspruit Satellite Office Ref No: HR4/4/6/48 (X2 Posts)
  • Polokwane Ref No: HR4/4/6/49 (X1 Post)
  • Mankweng Satellite Office Ref No: HR4/4/6/50 (X2 Posts)
  • Groblersdal Ref No: HR4/4/6/51 (X2 Posts)
  • Giyani Ref No: HR4/4/6/52 (X2 Posts)
  • Seshego Ref No: HR4/4/6/53 (X1 Post)
  • Thohoyandou Ref No: HR4/4/6/54 (X2 Posts)
  • Malamulela Ref No: HR4/4/6/55 (X2 Posts)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information
    Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of
    Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values,
    Customer Care Principles, Departmental Policies, Procedures and Guidelines
  • Skills: Interview, Communication (verbal and written), Computer Literacy,
    Listening, Interpretation (ability to interpret UI Act and Contributions Act),
    Conflict Management, Time Management, Customer Relations, Analytical,
    Interpersonal, Telephone etiquette, On job training (operational system).
    Duties: Provide screening services. Process applications for UIF benefits. Register
    payment continuation forms. Provide administrative functions.
    Enquiries: Mr. MI Makgobola Tel 015 290 1723
    Applicantions: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane
    UIFJobs-JF@labour.gov.za Jane Furse and Burgersfort
    UIFJobs-LEB@labour.gov.za Lebowakgomo
    UIFJobs-LEP@labour.gov.za Lephalale and Thabazimb
    UIFJobs-MAKH@labour.gov.za Makhado and Musina
    UIFJobs-MOD@labour.gov.za Modimolle and Warmbath
    UIFJobs-MOK@labour.gov.za Mokopane and Mookgopong
    UIFJobs-PHAL@labour.gov.za Phalaborwa and Hoedspruit
    UIFJobs-PLK@labour.gov.za Polokwane and Mankweng
    UIFJobs-GLD@labour.gov.za Groblersdal
    UIFJobs-GIY@labour.gov.za Giyani
    UIFJobs-SESH@labour.gov.za Seshego
    UIFJobs-THO@labour.gov.za for Thohoyandou.
    For attention: Sub-directorate: Human Resources Management, Polokwane.
  • UIF Claims Officer: Employer Services (x45 Post)
    Remuneration: R269 499 per annum
    Centre:
  • Giyani Ref No: HR4/4/6/56 (X3 Posts)
  • Jane Furse REF No: HR4/4/6/57 (X3 Posts)
  • Burgersfort Satellite Office Ref No: HR4/4/6/58 (X2 Posts)
  • Lebowakgomo Ref No: HR4/4/6/59 (X3 Posts)
  • Lephalale Ref No: HR4/4/6/60 (X3 Posts)
  • Thabazimbi Satellite Office Ref No: HR4/4/6/61 (X2 Posts)
  • Makhado Ref No: HR4/4/6/62 (X2 Posts)
  • Musina Satellite Office Ref No: HR4/4/6/63 (X2 Posts)
  • Modimolle Ref No: HR4/4/6/64 (X3 Posts)
  • Warmbath Satellite Office Ref No: HR4/4/6/65 (X2 Posts)
  • Mokopane Ref No: HR4/4/6/66 (X2 Posts)
  • Mookgopong Satellite Office Ref No: HR4/4/6/67 (X2 Posts)
  • Phalaborwa Ref No: HR4/4/6/68 (X3 Posts)
  • Hoedspruit Satellite Ref No: HR4/4/6/69 (X1 Post)
  • Seshego Ref No: HR4/4/6/70 (X2 Posts)
  • Thohoyandou Ref No: HR4/4/6/71 (X3 Posts)
  • Tzaneen Ref No: HR4/4/6/72 (X3 Posts)
  • Groblersdal Ref No: HR4/4/6/73 (X2 Posts)
  • Mankweng Ref No: HR4/4/6/74 (X2 Posts)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of
    Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values,
    Customer Care Principles, Departmental Policies, Procedures and Guidelines
    Skills: Interview, Communication (verbal and written), Computer Literacy,
    Listening, Interpretation (ability to interpret UI Act and Contributions Act),
    Conflict Management, Time Management, Customer Relations, Analytical,
    Interpersonal, Telephone etiquette, On job training (operational system).
    Duties: Provide screening services. Process applications for UIF benefits. Register
    payment continuation forms. Provide administrative functions.
    Enquiries: Ms. SM Lebogo Tel 015 290 1662
    Applications: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane Or
    UIFJobs-GIY@labour.gov.za for Giyani
    UIFJobs-JF@labour.gov.za for Jane Furse and Burgersfort
    UIFJobs-LEB@labour.gov.za for Lebowakgomo
    UIFJobs-LEP@labour.gov.za for Lephalale and Thabazimbi
    UIFJobs-MAKH@labour.gov.za for Makhado and Musina
    UIFJobs-MOD@labour.gov.za for Modimolle and Warmbath
    UIFJobs-MOK@labour.gov.za for Mokopane and Mookgopong
    UIFJobs-PHAL@labour.gov.za for Phalaborwa and Hoedspruit
    UIFJobs-SESH@labour.gov.za for Seshego
    UIFJobs-THO@labour.gov.za for Thohoyandou
    UIFJobs-TZN@labour.gov.za for Tzaneen
    UIFJobs-GLD@labour.gov.za for Groblersdal and
    UIFJobs-PLK@labour.gov.za for Polokwane
    For Attention: Sub-directorate: Human Resources Management, Polokwane
  • UI Claims Officer: Assessment (x42 Post)
    Remuneration: R269 499 per annum
    Centre:
  • Giyani Ref No: HR4/4/6/75 (X2 Posts)
  • Jane Furse Ref No: HR4/4/6/76 (X2 Posts)
  • Burgersfort Satellite Office Ref No: HR4/4/6/77 (X2 Posts)
  • Lebowakgomo Ref No: HR4/4/6/78 (X2 Posts)
  • Lephalale Ref No: HR4/4/6/79 (X2 Posts)
  • Thabazimbi Satellite Office Ref No: HR4/4/6/80 (X2 Posts)
  • Makhado (Ref No: HR4/4/6/81 (X2 Posts)
  • Musina Satellite Office Ref No: HR4/4/6/82) (X2 posts)
  • Modimolle Ref No: HR4/4/6/83 (X3 Posts)
  • Warmbath Satellite Office Ref No: HR4/4/6/84) (X2 posts)
  • Mokopane Ref No: HR4/4/6/85 (X3 Posts)
  • Mookgopong Satellite Office Ref No: HR4/4/6/86 (X2 Posts)
  • Phalaborwa Ref No: HR4/4/6/87 (X3 Posts)
  • Hoedspruit Satellite Office Ref No: HR4/4/6/88) (X1 posts)
  • Seshego Ref No: HR4/4/6/89 (X2 Posts)
  • Malamulela Satellite Office Ref No: HR4/4/6/90 (X4 Posts)
  • Tzaneen Ref No: HR4/4/6/91 (X2 Posts)
  • Groblersdal Ref No: HR4/4/6/92 (X2 Posts)
  • Mankweng Satellite Office Ref No: HR4/4/6/93) (X2 posts)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of
    Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values,
    Customer Care Principles, Departmental Policies, Procedures and Guidelines
    Skills: Interview, Communication (verbal and written), Computer Literacy
    Listening, Interpretation (ability to interpret UI Act and Contributions Act),
    Conflict Management, Time Management, Customer Relations, Analytical,
    Interpersonal, Telephone etiquette, On job training (operational system).
    Duties: Provide screening services. Process applications for UIF benefits. Register
    payment continuation forms. Provide administrative functions.
    Enquiries: Ms. TE Maluleke Tel 015 290 1768
    Application: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane Or
    UIFJobs-GIY@labour.gov.za for Giyani,
    UIFJobs-JF@labour.gov.za for Jane Furse and Burgersfort
    UIFJobs-LEB@labour.gov.za for Lebowakgomo
    UIFJobs-LEP@labour.gov.za for Lephalale and Thabazimbi
    UIFJobs-MAKH@labour.gov.za for Makhado and Musina
    UIFJobs-MOD@labour.gov.za for Modimolle and Warmbath
    UIFJobs-MOK@labour.gov.za for Mokopane and Mookgopong
    UIFJobs-PHAL@labour.gov.za for Phalaborwa and Hoedspruit
    UIFJobs-SESH@labour.gov.za for Seshego
    UIFJobs-THO@labour.gov.za for Malamulela
    UIFJobs-TZN@labour.gov.za for Tzaneen
    UIFJobs-GLD@labour.gov.za for Groblersdal and
    UIFJobs-PLK@labour.gov.za for Mankweng.
    For Attention: Sub-directorate: Human Resources Management, Polokwane.
  • UIF Client Service Officer (x28 Post)
    Remuneration:
    R269 499 per annum
    Centre:
  • Giyani Ref No: HR4/4/6/94 (X2 Posts)
  • Jane Furse Ref No: HR4/4/6/95 (X1 Post)
  • Burgersfort Satellite Office Ref No: HR4/4/6/96 (X3 Posts)
  • Thabazimbi Satellite Office Ref No: HR4/4/6/97 (X3 Posts)
  • Musina Satellite Office Ref No: HR4/4/6/98 (X3 Posts)
  • Modimolle Ref No: HR4/4/6/99 (X1 Post)
  • Warmbath Satellite Office Ref No: HR4/4/6/100 (X1 Posts)
  • Mokopane Ref No: HR4/4/6/101 (X3 Posts)
  • Mookgopong Satellite Office Ref No: HR4/4/6/102 (X2 Posts)
  • Seshego Ref No: HR4/4/6/103 (X2 Posts)
  • Malamulela Satellite Office Ref No: HR4/4/6/104 (X2 Posts)
  • Groblersdal Ref No: HR4/4/6/105 (X3 Posts)
  • Hoedspruit Satellite Office Ref No: HR4/4/6/106 (X1 Post)
  • Mankweng Satellite Office Ref No: HR4/4/6/107 (X1 posts)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of
    Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values,
    Customer Care Principles, Departmental Policies, Procedures and Guidelines
    Skills: Interview, Communication (verbal and written), Computer Literacy,
    Listening, Interpretation (ability to interpret UI Act and Contributions Act),
    Conflict Management, Time Management, Customer Relations, Analytical,
    Interpersonal, Telephone etiquette, On job training (operational system).
    Duties: Provide screening services. Process applications for UIF benefits. Register
    payment continuation forms. Provide administrative functions.
    Enquiries: Mr. MI Makgobola Tel 015 290 1723
    Applications: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane Or
    UIFJobs-GIY@labour.gov.za for Giyani
    UIFJobs-JF@labour.gov.za for Jane Furse and Burgersfort
    UIFJobs-LEP@labour.gov.za for Thabazimbi
    UIFJobs-MAKH@labour.gov.za for Musina
    UIFJobs-MOD@labour.gov.za for Modimolle and Warmbath
    UIFJobs-MOK@labour.gov.za for Mokopane and Mookgopong
    UIFJobs-SESH@labour.gov.za for Seshego
    UIFJobs-THO@labour.gov.za for Malamulela
    UIFJobs-GLD@labour.gov.za for Groblersdal
    UIFJobs-PHAL@labour.gov.za for Hoedspruit
    UIFJobs-PLK@labour.gov.za for Mankweng
    For Attention: Sub-directorate: Human Resources Management, Polokwane.

    Client Service Officer: Inspection and Enforcement Service (IES) (x7 Posts)
    Remuneration:. R269 499 per annum
    Centre:
  • Giyani Ref No: HR4/4/6/108 (X1 Post)
  • Lephalale Ref No: HR4/4/6/109 (X1 Post)
  • Makhado Ref No: HR4/4/6/110 (X1 Post)
  • Modimolle Ref No: HR4/4/6/111 (X1 Post)
  • Mokopane Ref No: HR4/4/6/112 (X1 Post)
  • Phalaborwa Ref No: HR4/4/6/113 (X1 Post)
  • Polokwane Ref No: HR4/4/6/114 (X1 Post)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: All relevant Labour Legislations and Regulations, Related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies,
    Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal,
    Telephone etiquette, Interviewing, Computer literacy, Communication, Ability
    to interpret legislation, Problem solving.
    Duties: Render services at help desk as the first point of entry within the Registration
    Services (Daily). Resolve all complaints on IES labour legislations received
    from Clients within the scope and dictates of the IES SOP (Daily). Render
    general administrative duties and participate in advocacy sessions as and
    when required (Daily.
    Enquiries: Ms. TE Maluleke Tel 015 290 1768
    Application: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane Or
    Job-GYN@labour.gov.za for Giyani
    Job-LEPH@labour.gov.za for Lephalale
    Job-MAKH@labour.gov.za for Makhado
    Job-MOD@labour.gov.za for Modimolle
    Job-MKP@labour.gov.za for Mokopane
    Job-PHAL@labour.gov.za for Phalaborwa and
    Job-PLK@labour.gov.za for Polokwane
    For Attention: Sub-directorate: Human Resources Management, Polokwane.
  • Client Service Officer: Public Employment Services (PES) (x4
    Posts)

    Remuneration: R269 499 per annum
    Centre:
  • Lephalale Ref No: HR4/4/6/115 (X1 Post)
  • Mokopane Ref No: HR4/4/6/116 (X1 Post)
  • Phalaborwa Ref No: HR4/4/6/117 (X1 Post)
  • Polokwane Ref No: HR4/4/6/118 (X1 Post)
    Requirements: Matriculation/Grade 12/Senior Certificate.
  • Knowledge: Departmental Policies, Procedures and Guidelines, Labour Legislation and Regulations, Employment Services Act, Public Service Act and Regulations, Batho Pele
    principles. Skills: Computer Literacy, Communication, Interpersonal, Problem
    Solving, Listening, Telephone etiquette, Interviewing, Ability to interpret
    legislation.
    Duties: Render registration services of work-seekers on ESSA. Render registration
    services of work and learning opportunities on ESSA. Refer work seekers for
    Employment Counselling services. Provide administrative support with the
    placement of work seekers in work and learning opportunities. Render general
    administrative duties and participate in advocacy sessions as and when
    required.
    Enquiries: Mr. MI Makgobola Tel 015 290 1723
    Application: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
    Or hand deliver at 42a Schoeman Street, Polokwane Or
    Job-LEPH@labour.gov.za for Lephalale
    Job-MKP@labour.gov.za for Mokopane
    Job-PHAL@labour.gov.za for Phalaborwa
    Job-PLK@labour.gov.za for Polokwane.
    For Attention: Sub-directorate: Human Resources Management, P

Due Date: 11 July 2025 at 16:00 (walk-in) and 00:00 (online)
Note: All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct
job title and the reference number of the post on the subject line of your email.
Use the correct email address associated with the post. JPEG
(picture/snapshot) application will not be accepted. Failure to do so, your
application will be disqualified. Applications quoting the relevant reference
number must be submitted on the new form Z83, obtainable from any Public
Service Department or on the internet. Received
applications using the incorrect application for employment (old Z83) will not
be considered. Each post(s) advert must be accompanied by its own
application form for employment and must be fully completed, initialled and
signed by the applicant as instructed below. Failure to fully complete, initial and
sign the Z83 form will lead to disqualification of the application during the
selection process. All fields of Section A, B, C and D of the Z83 must be
completed in full. Section E, F, G (Due to the limited space on the Z83 it is
acceptable for applicants to indicate refer to CV or see attached. However, the
question related to conditions that prevent re-appointment under Part “F” must
be answered and declaration signed. Only an updated comprehensive CV (with
detailed previous experience if any) and a completed and signed new Z83
application form is required. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following the communication from Human
Resources and such qualification(s) and other related document(s) will be in
line with the requirements of the advert. Non-RSA Citizens/Permanent
Resident Permit holders in possession of foreign qualifications must be
accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA) (only when shortlisted). The Department does not accept
applications via fax. Applicants who do not comply with the abovementioned
instructions/ requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. All shortlisted candidates shall undertake a pre-entry practical
exercise as part of the assessment method to determine the candidate’s
suitability based on the post’s technical and generic requirements. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification). Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act (POPIA) Your
information will be used Soley for the purpose of this promotion and will not be
shared with third parties without prior consent unless required by law. If you
have not been contacted within eight (8) weeks after the closing date of this
advertisement, please accept that your application was unsuccessful. The
Department reserves the right not to make any appointment(s) to the below
advertised post(s). The successful candidate will be required to enter into an
employment contract and a performance agreement. The Department is an
equal opportunity, affirmative action employer. The Employment Equity Plan of
the Department shall inform the employment decision. It is the Department’s
intention to promote equity (race, gender and disability) through the filling of
this post(s)


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